have addressed some of the most commonly asked questions regarding
our sales, shipping and returns policies. The
African Art is committed to offering quality objects and ensuring
client satisfaction. If you do not find the answer to your question
here, please feel free to Contact Us.
Gallery, Inc. offers objects
primarily from Western and Central Africa. Robert
Ament, has lived and traveled in Africa since 1989. He has
been collecting Africa Art for more than eighteen years, and
personally selects each piece based on a number of criteria
such as tribal significance, age, aesthetic form and rarity.
You may place orders by e-mail, postal mail,
and telephone. We will be glad to answer any of your specific questions
regarding the pieces. Due to an extensive travel schedule, please
leave a telephone message and you will receive a response as soon
Inc. ships world wide UPS (insured) to the client. At the time
of shipping there will be an accompanying photograph of the object
in its shipped condition. If the object appears to have been damaged
in any way, please contact the Gallery immediately. Do not return
the object until UPS has inspected the piece for damage.
For New York State residents, an 8% sales
tax applies. For all others, it is assessed according to New York
Gallery's online return
policy is to accept returns for any reason within thirty days
of postmark if the object or objects are for any reason not
acceptable. The object must be returned in original condition
and shipped insured. If the object is damaged in any way, the
customer is responsible for the entire purchase price of the
object. The return shipping (insured) is the responsibility
of the customer.
Our returns policy at our Rochester location differs from our online
web site policy. Purchases made in person at our Rochester gallery
are non-refundable due to the fact that all objects have been inspected
at time of sale. Exchanges are welcome within thirty days.
Have another question?
Please Contact Us
and we will get back to you as soon as possible.
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